Technical Support Request Form

Please fill out the form below and we'll follow up with you as soon as possible. Thank you for your patience.

Name *
Phone *
Look under "About" in the program. (For example, you might enter: Animation-ish Version 1.2.) For online programs - Fab@School Maker Studio and My Awesome Publishing Company - this is not required.
(For example, you might enter "Max OS X Version 10.6.8, Processor: 2.4 GHz Intel Core 2 Duo, Memory: 2 GB 1067 MHz DDR3")
Please email any screenshots showing the problem or error messages to
To get a screenshot: MAC: Use key command CMD+Shift+3, then look for the screenshot on your desktop. WINDOWS: Click the "PrntScrn" key on your keyboard. Open Word or Paint and select "Paste." Save the file.
Check to indicate that you emailed a screenshot to

Technical Support

For immediate support and no waiting, please visit our dedicated support pages for each product. You'll most likely find the answer you're looking for right away.  Simply click on the product image below and you will be redirected to the appropriate technical support page.